Always great service from the team.
Although I found the written instructions a little daunting for a newbie,I used the utube visual instructions to set it up initially--it was easier to follow and set up step by step that way--now reading through the instruction book makes sense.The incubator has been running for just over a week and is running perfectly, and consistently maintaining correct settings for peace of mind.A lovely small incubator,can't wait for the third week to get here!